General Merchandise (see exclusions below)
Defective merchandise will be replaced within 20 days at no cost to the customer. Please contact customer service at (425) 489-3839 to schedule your replacement.
30 day return policy
- Return authorization number required - Call Sound Ergonomics, LLC to request
- New condition
- Original packaging
- Less shipping charges
- Return freight must be prepaid
- Restocking fee of 20%, shipping charges are non-refundable
- Returns accepted and refunds issued at the discretion of Sound Ergonomics, LLC
- Sound Ergonomics, LLC has the option of accepting slightly used products for a reduced rate of refund
A return authorization number must accompany returns. Contact Sound Ergonomics prior to shipping return merchandise.
Breast slings - only unopened packages can be returned.
Educational videos - non-compatible version or defective product may be exchanged
Pocket Exercise cards